Lowongan Gateway Duty Manager-DHL Express Indonesia

Gateway Duty Manager-DHL Express Indonesia

Tangerang (Banten) | Ditayangkan: 07-November-2017 | Tutup pada 07-December-2017

DHL Express is a group of Deutsche Post DHL. Our head quarter is located in Germany.  We are present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 100,000 employees, we provide solutions for almost an infinite number of express courier needs.
DHL Express has been operating in Indonesia since 1973. Beginning in 1982, DHL's operations in Indonesia have been carried out by PT. Birotika Semesta. Today, PT Birotika Semesta/DHL Express is the largest air express company in Indonesia, with 90 outlets, 740 employees and is supported by a fleet of 300 vans equipped with radio communications. DHL Express not only delivers documents, packages and freight, but also provides value-added services to its customers through a variety of logistic solutions. 

  • Minimal Bachelor Degree with related experience
  • 5 years operations experience, preferably within transportation or logistics industry, with at ideally 2 years at supervisor /management level
  • Software skills (Word, Excel, PowerPoint, etc.)
  • Communication skills (English), spoken and written
  • Hands on Strong in people management 
Role Summary:
Ensure that recovery, lodgement ,sorting and clearance activities of the Gateway relating to inbound and outbound shipments are carried out in accordance with network and local service standards.
This position report to Gateway Operations Manager with dotted line reporting to  Customs Clearance Manager
Main Responsibilities:
  • Provide the prompt shipment lodgement & recovery in accordance with the customer’s specific requirement.
  • Maintain a clean and fair working environment for all visiting customers in gateway.
  • Provide reports and management information as required.
  • Organize the structure and resource allocation in accordance with Country Operations Priorities and Goals.
  • Provide the administrative information and report to maximize Gateway Operations Capability and Competitiveness.
  • Implement  the service standards & procedure in accordance with Operations priorities & KPI
  • Provide reports and suggest the action plans for service problem between service centers and gateway
  • Manage the entire gateway during the absence of other managers outside usual working hours and weekends
  • Maintain properly allocated manning resources in accordance with shipment volumes, adequate staff skills levels and a safe working environment.
  • Maintain properly allocated manning resources in accordance with shipment volumes, adequate staff skills levels and a safe working environment.
  • Solve problems and take corrective actions as dictated by operational contingencies.
  • Evaluate procedures and methods to achieve optimum service and cost performance; participate in Gateway quality policy and initiatives e.g. ISO, Global SOP, 5S, OHS.
  • Maintain a safe, clean and fair working environment for all employees.
  • Manage the security of the facility and operating systems within DHL network security policy; negotiate with contractors and monitors security status of facility.
  • Ensure day to day running of the physical shipment handling.
  • Ensure all inbound & outbound shipments are sorted & loaded according to agreed guidelines to ensure TT standards & cost targets can be met.
  • Provide guidance and approve shift-plans, procedural
  • changes, minor operation changes and general organization changes within the function.
  • Provide guidance and approval for purchases as per agreed guidelines.
  • Organize appropriate shifts through Duty Supervisors
  • Ensure gateway staff maintains a professional image to both internal & external contacts.
  • Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
  • Develop IKOs/KPIs with team members and monitor individual performance.
  • Consult performance appraisal.
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
  • Identify training needs and opportunities to develop a highly skilled functional department.

Cultures and Values
To deliver excellent quality, To make our customers successfull, To foster opennes, To act according to clear priorities, To act in an entrepreneurial way, To act with integrity internally and externally, To accept social responsibilities

ALAMAT : DHL Express Indonesia
Mulia Business Park, Pancoran, Jakarta, Indonesia

Syarat & Ketentuan lowongan Gateway Duty Manager-DHL Express Indonesia

Sebelum Anda melamar lowongan Gateway Duty Manager-DHL Express Indonesia atau menekan tombol Lamar Sekarang, Anda harus mengerti dan menjalankan setiap ketentuan dari situs kami (pengelola Rumahmp3.web.id) berikut:

  • Iklan lowongan kerja ini dibuat oleh DHL Express Indonesia , kami tidak mengubah/menambahkan/memvalidasi lowongan kerja secara langsung.
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Apakah lowongan Gateway Duty Manager-DHL Express Indonesia jujur (bukan penipuan)?

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