Lowongan After Sales Service Manager-PT Michael Page Internasional Indonesia

After Sales Service Manager-PT Michael Page Internasional Indonesia

Jakarta Raya | Ditayangkan: 04-January-2018 | Tutup pada 03-February-2018

Michael Page International is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers. The Group operates through 155 offices in 35 countries worldwide. We have operations in the UK, Continental Europe, Asia Pacific and the Americas and focus on recruiting for the following sectors:
 
  • Accounting
  • Banking
  • Engineering & Manufacturing
  • Healthcare and Life Sciences
  • Human Resources
  • IT & T
  • Legal
  • Marketing
  • Procurement & Supply Chain
  • Property & Construction
  • Sales
  • Secretarial & Office Support

After sales managers are responsible for supervising all post-marketing, budgeting, customer follow-up, and general business plans to make sure customer are satisfied and that sales improves.
 
Client Details
 
Our client is a Global Automotive company with various business lines. A well respected player boasting a strong track record historically, they are a premium brand in the industry. Consequently, they are looking to bring on board a dynamic After Sales Service Manager who can assist the business at a time of rapid growth and make a key contribution to the business.
 
Description
 
 Train, motivate, and lead after sales teams to achieve set objectives and targets
 Maintain contact with clients to obtain customer feedback regarding product/service quality
 Oversee daily operations in the achievement of sales service and spare parts per workshop
 Meet the man power needs of the workshop
 Finding new projects for the workshop
 Making sure CRM is running smoothly and in line with business SOP
 Ensuring control and monitoring of workshop hygiene
 Ensuring full manual / catalogue in the service workshop facility
 Building & Maintaining relationships with key account customers
 Ensuring and assisting in the achievement of customer satisfaction from the services provided by the workshop
 Follow up and check if customer complaints are resolved at workshop
 Supports problem solving in the workshop
 Responsible for personal and co-workers safety with the tools usage in the workshop
 
Profile
  • 5 years of experience as sales or marketing manager in an industrial environment
  • Bachelor's degree in marketing, business administration, economics, or in any other related business discipline. Prior experience in a management field, preferably customer relationship management is also necessary to secure the job
  • adept at interacting with customers to identify and help meet their desires
  • able to coordinate and organise the activities of after sales teams to ensure client satisfaction and improved sales
  • able to develop and implement solutions necessary to ensure increased patronage and customer satisfaction
Job Offer
  • Great career prospects as the growth opportunity in the company is tremendous
  • Opportunity to work with a wonderful history, culture and reputation
  • The chance to really impact into the commercial decisions of a very successful business and input into planning, implementing and monitoring systems from the on-set
  • Excellent remuneration package based on experience
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Andrew Huang on +62 21 2958 8820.
 

ALAMAT : PT Michael Page Internasional Indonesia
Gedung Pacific Place Lt 12, SCBD Jalan Jendral Sudiran Kav 52 - 53

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